Boil water advisory covers about 100 Calgary homes in Eagle Ridge and Heritage Park

About 100 homes in the Calgary communities of Eagle Ridge and Heritage Park must boil their tap water before drinking it, after Alberta Health Services ordered the city to issue a Boil Water Advisory, effective immediately.¹

The order followed water main repairs that began Friday, Oct. 16. City crews hit an unanticipated depressurization of the pipe and cannot guarantee the water quality, the City of Calgary said.¹

The city said the problem is not related to the Bearspaw South Feeder Main.¹

What residents should do

Residents in the affected area should bring all tap water to a rolling boil for one full minute before any consumption, including drinking, coffee and tea, cooking, brushing teeth, cleaning raw foods, preparing infant formula or juices and making ice.¹

In-home water filters are not sufficient, and water in them must still be boiled before use. Residents may instead buy bottled water for the duration of the advisory.¹

Water wagons are being provided, and the city said their location will be posted on calgary.ca/wateroutages.¹

Water used for bathing and laundry does not require boiling. Without a dishwasher, water used to clean surfaces or dishes should be boiled.¹

Food service establishments, care providers and personal service facilities should contact Environmental Public Health at 1-833-476-4743 for direction, the city said.¹

Road closure and repairs

To complete the repairs, all southbound lanes on 14th Street S.W. between 75 Avenue S.W. and Heritage Drive S.W. are closed until further notice. Crews will work extended hours over the weekend and will restore a southbound lane as soon as possible.¹

The advisory remains in effect until further notice, with updates posted on calgary.ca/wateroutages. The city said it is working with Alberta Environment and Protected Areas and Alberta Health Services to resolve the water quality concerns.¹

Health-related questions can go to Health Link at 811.¹